Among payment brands’ compliance program elements, which of the following is NOT included?

The selection of the option regarding customer satisfaction surveys as not being included in payment brands' compliance program elements is accurate. Payment brands primarily focus on maintaining security and compliance standards to protect cardholder data and ensure safe payment transactions. Their programs typically cover areas that directly relate to security compliance, such as tracking and enforcement, penalties for non-compliance, and validation processes for compliant entities.

Customer satisfaction surveys do not fall within the primary objectives of these programs, which are concerned with establishing a secure payment ecosystem rather than assessing user satisfaction. Such surveys might be part of broader business objectives but aren't essential to the compliance measures established by payment brands under their security frameworks. The other choices are all integral parts of compliance programs.